Product & Service

Product

Step 1: Click “PRODUCT & SERVICE”

Step 2: Click “RETAIL PRODUCT” OR “SALON PRODUCT”

Step 3: Click “NEW”

Step 4: Fill in product details

Step 5: Click “SAVE”

Last update: April 2021

Step 1: Click “PRODUCT & SERVICE” Step 2: Click “RETAIL PRODUCT” OR “SALON PRODUCT” Step 3: Select the product Step 4: Click “EDIT” Step 5: You can make the changes if needed Step 6: Click “SAVE” Last update: April 2021
Step 1: Click “PRODUCT & SERVICE” Step 2: Click “RETAIL PRODUCT” OR “SALON PRODUCT” Step 3: Click the “✓” to unpublish the product Last update: April 2021

Step 1: Click “PRODUCT & SERVICE”

Step 2: Click “RETAIL PRODUCT” OR “SALON PRODUCT”

Step 3: Select the product

Step 4: Click “EDIT”

Step 5: Click “PROMOTION”

Step 6: Fill in promotion details

Step 7: Click “SAVE”

Last update: April 2021

Step 1: Click “PRODUCT & SERVICE” Step 2: Click “RETAIL PRODUCT” OR “SALON PRODUCT” Step 3: Select the product Step 4: Click “EDIT” Step 5: Click “BRANCH MANAGEMENT” Step 6: Click and select the option *All – Share same item among all branches *Select – Share same item with certain branches Step 7: Click “SAVE” Last update: April 2021

Service

Step 1: Click “PRODUCT & SERVICE” Step 2: Click “SERVICE” Step 3: Click “NEW” Step 4: Fill in service details Step 5: Click “SAVE” Last update: April 2021
Step 1: Click “PRODUCT & SERVICE” Step 2: Click “SERVICE” Step 3: Select the service Step 4: Click “EDIT” Step 5: You can make the changes if needed Step 6: Click “SAVE” Last update: April 2021
Step 1: Click “PRODUCT & SERVICE” Step 2: Click “SERVICE” Step 3: Click the “✓” to unpublish the service Last update: April 2021
Step 1: Click “PRODUCT & SERVICE” Step 2: Click “SERVICE” Step 3: Select the service Step 4: Click “EDIT” Step 5: Click “STOCK CONTROL” Step 6: Click “ADD ITEM” Step 7: Enter the product name & usage and click “✚” Step 8: Click “SAVE” Last update: April 2021

Step 1: Click “PRODUCT & SERVICE”

Step 2: Click “SERVICE”

Step 3: Select the service

Step 4: Click “EDIT”

Step 5: Enter the lowest selling price

Step 6: Click “SAVE”

Last update: April 2021

Package

Step 1: Click “PRODUCT & SERVICE” Step 2: Click “PACKAGE” Step 3: Click “NEW” Step 4: Fill in package details Step 5: Click “SAVE” Step 6: Enter the service details that included in this package Step 7: Tick the prepaid option and click “✚” Step 8: You also can enter the product details that included in this package Step 9: Reset the full price Step 10: Click “SAVE” Last update: April 2021
Step 1: Click “PRODUCT & SERVICE” Step 2: Click “PACKAGE” Step 3: Select the package Step 4: Click “EDIT” Step 5: You can make the changes if needed Step 6: Click “SAVE” Last update: April 2021

Step 1: Click “PRODUCT & SERVICE”

Step 2: Click “PACKAGE”

Step 3: Click the “✓” to unpublish the package

Last update: April 2021

Coupon

Step 1: Click “PRODUCT & SERVICE” Step 2: Click “COUPON” Step 3: Click “NEW” Step 4: Fill in coupon details Step 5: Select “DISCOUNT COUPON” and enter the discount amount or discount percentage Step 6: Transferable can select “YES” or “NO” *YESAnyone can redeem this coupon *NOThe person who holds the coupon can redeem this coupon Step 7: Click “SAVE” Last update: April 2021
Step 1: Click “PRODUCT & SERVICE” Step 2: Click “COUPON” Step 3: Click “NEW” Step 4: Fill in coupon details Step 5: Select “CREDIT COUPON” Step 6: Credit (SGD) can select “CREDIT THE PAID AMOUNT” or “CREDIT THE FOLLOWING AMOUNT” *Credit the paid amount – Customer will receive the credit equal to the selling price *Credit the following amount – Customer will receive the fixed credit (set by staff) Step 7: Select the item type that can be redeemed by the credit Step 8: Click “SAVE” Last update: April 2021

Step 1: Click “PRODUCT & SERVICE”

Step 2: Click “COUPON”

Step 3: Click “NEW”

Step 4: Fill in coupon details

Step 5: Select “DISCOUNT COUPON”

Step 6: Transferable can select “YES” or “NO”
*YESAnyone can redeem this coupon
*NOThe person who holds the coupon can redeem this coupon

Step 7: Select “YES”

Step 8: Select “DISCOUNT COUPON” and enter the discount amount or discount percentage

Step 9: Click “SAVE”

Step 10: Click “INVENTORY”

Step 11: Click “ISSUE COUPON”

Step 12: Click “NEW”

Step 13: Select the coupon you have created just now and fill in coupon details

Step 14: Click “SAVE”

Last update: April 2021

Step 1: Click “PRODUCT & SERVICE” Step 2: Click “COUPON” Step 3: Select the coupon Step 4: Click “EDIT” Step 5: You can make the changes if needed Step 6: Click “SAVE” Last update: April 2021

Step 1: Click “PRODUCT & SERVICE”

Step 2: Click “COUPON”

Step 3: Click the “✓” to unpublish the coupon

Last update: April 2021

Error Handling - Product & Service

If you found this error message when you try to delete the item, it is because the item is used in package, coupon, or the item being sold before. Since the system will record all the transactions. So, you need to delete the transactions first, then delete the item later.

Solution:
Method 1: You may unpublish the item to hide the item to be searched at sale ticket and inventory.

Method 2: If you want to delete the item, you may need to find out all the transactions of this item and delete the ticket. After you delete all the tickets, then you may delete the item.

Last update: April 2021

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Still need help?
Don't worry, we're here to help

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