Product & Service

Product

https://wesshelp.wessconnect.com/2021/06/16/how-to-add-product/

Step 1: Click “PRODUCT & SERVICE”

Step 2: Click “RETAIL PRODUCT” OR “SALON PRODUCT”

Step 3: Click “NEW”

Step 4: Fill in product details

Step 5: Click “SAVE”

Last update: April 2021

https://wesshelp.wessconnect.com/2021/06/16/how-to-edit-product/

Step 1: Click “PRODUCT & SERVICE”

Step 2: Click “RETAIL PRODUCT” OR “SALON PRODUCT”

Step 3: Select the product

Step 4: Click “EDIT”

Step 5: You can make the changes if needed

Step 6: Click “SAVE”

Last update: April 2021

https://wesshelp.wessconnect.com/2021/06/16/how-to-unpublish-product/

Step 1: Click “PRODUCT & SERVICE”

Step 2: Click “RETAIL PRODUCT” OR “SALON PRODUCT”

Step 3: Click the “✓” to unpublish the product

Last update: April 2021

https://wesshelp.wessconnect.com/2022/12/01/how-to-publish-back-the-unpublished-product/

Step 1 : Go to “Product & Services” and click “Retail Product” or ” Salon Product’

Step 2 : Click the Publish section and change it to “No”

Step 3 : Click the icon “x” to publish back which product you want.

Last update: November 2022

https://wesshelp.wessconnect.com/2021/06/16/how-to-set-a-promotion/

Step 1: Click “PRODUCT & SERVICE”

Step 2: Click “RETAIL PRODUCT” OR “SALON PRODUCT”

Step 3: Select the product

Step 4: Click “EDIT”

Step 5: Click “PROMOTION”

Step 6: Fill in promotion details

Step 7: Click “SAVE”

Last update: April 2021

https://wesshelp.wessconnect.com/2021/06/16/how-to-control-sharing-items-between-branches/

Step 1: Click “PRODUCT & SERVICE”
Step 2: Click “RETAIL PRODUCT” OR “SALON PRODUCT”
Step 3: Select the product
Step 4: Click “EDIT”
Step 5: Click “BRANCH MANAGEMENT”
Step 6: Click and select the option
*All – Share same item among all branches
*Select – Share same item with certain branches
Step 7: Click “SAVE”
Last update: April 2021

Service

https://wesshelp.wessconnect.com/2021/06/16/how-to-add-service/

Step 1: Click “PRODUCT & SERVICE”

Step 2: Click “SERVICE”

Step 3: Click “NEW”

Step 4: Fill in service details

Step 5: Click “SAVE”

Last update: April 2021

https://wesshelp.wessconnect.com/2021/06/16/how-to-edit-service/

Step 1: Click “PRODUCT & SERVICE”

Step 2: Click “SERVICE”

Step 3: Select the service

Step 4: Click “EDIT”

Step 5: You can make the changes if needed

Step 6: Click “SAVE”

Last update: April 2021

https://wesshelp.wessconnect.com/2021/06/16/how-to-unpublish-service/

Step 1: Click “PRODUCT & SERVICE”

Step 2: Click “SERVICE”

Step 3: Click the “✓” to unpublish the service

Last update: April 2021

https://wesshelp.wessconnect.com/2022/12/01/how-to-publish-back-the-unpublished-service/

Step 1 : Go to “Product & Services” and click “Service”

Step 2 : Click the Publish section and change it to “No”

Step 3 : Click the icon “x” to publish back which service you want.

Last Update: November 2022

https://wesshelp.wessconnect.com/2021/06/16/how-to-control-the-usage-of-salon-product-when-service-is-perform/

Step 1: Click “PRODUCT & SERVICE”

Step 2: Click “SERVICE”

Step 3: Select the service

Step 4: Click “EDIT”

Step 5: Click “STOCK CONTROL”

Step 6: Click “ADD ITEM”

Step 7: Enter the product name & usage and click “✚”

Step 8: Click “SAVE”

Last update: April 2021

https://wesshelp.wessconnect.com/2021/06/16/how-to-control-the-lowest-selling-price-of-service/

Step 1: Click “PRODUCT & SERVICE”

Step 2: Click “SERVICE”

Step 3: Select the service

Step 4: Click “EDIT”

Step 5: Enter the lowest selling price

Step 6: Click “SAVE”

Last update: April 2021

Package

https://wesshelp.wessconnect.com/2021/06/16/how-to-add-package/

Step 1: Click “PRODUCT & SERVICE”

Step 2: Click “PACKAGE”

Step 3: Click “NEW”

Step 4: Fill in package details

Step 5: Enter the service details that included in this package

Step 6: Tick the prepaid option and click “✚”

Step 7: You also can enter the product details that included in this package

Step 8: Reset the full price

Step 9: Click “SAVE”

Last update: April 2021

https://wesshelp.wessconnect.com/2021/06/16/how-to-edit-package/

Step 1: Click “PRODUCT & SERVICE”

Step 2: Click “PACKAGE”

Step 3: Select the package

Step 4: Click “EDIT”

Step 5: You can make the changes if needed

Step 6: Click “SAVE”

Last update: April 2021

https://wesshelp.wessconnect.com/2021/06/16/how-to-unpublish-package/

Step 1: Click “PRODUCT & SERVICE”

Step 2: Click “PACKAGE”

Step 3: Click the “✓” to unpublish the package

Last update: April 2021

https://wesshelp.wessconnect.com/2022/12/01/how-to-publish-back-the-unpublished-package/

Step 1 : Go to “Product & Service” and click “Package”

Step 2 : Click the Publish section and change it to “No”

Step 3 : Click the icon “x” to publish back which package you want.

Last Update: November 2022

Coupon

https://wesshelp.wessconnect.com/2021/06/16/how-to-create-discount-coupon/

Step 1: Click “PRODUCT & SERVICE”

Step 2: Click “COUPON”

Step 3: Click “NEW”

Step 4: Fill in coupon details

Step 5: Select “DISCOUNT COUPON” and enter the discount amount or discount percentage (For e.g, 10 or 10%)

Step 6: Transferable can select “YES” or “NO”
*YESAnyone can redeem this coupon
*NOThe person who holds the coupon can redeem this coupon

Step 7: Click “SAVE”

Last update: November 2022

https://wesshelp.wessconnect.com/2021/06/16/how-to-create-credit-coupon/

Step 1: Click “PRODUCT & SERVICE”

Step 2: Click “COUPON”

Step 3: Click “NEW”

Step 4: Fill in coupon details

Step 5: Select “CREDIT COUPON”

Step 6: Credit (SGD) can select “CREDIT THE PAID AMOUNT” or “CREDIT THE FOLLOWING AMOUNT”
*Credit the paid amount – Customer will receive the credit equal to the selling price
*Credit the following amount – Customer will receive the fixed credit (set by staff)

Step 7: Select the item type that can be redeemed by the credit

Step 8: Click “SAVE”

Last update: April 2021

https://wesshelp.wessconnect.com/2021/06/16/how-to-create-coupon-with-serial-number/

Step 1: Click “PRODUCT & SERVICE”

Step 2: Click “COUPON”

Step 3: Click “NEW”

Step 4: Fill in coupon details

Step 5: Select “DISCOUNT COUPON”

Step 6: Transferable can select “YES” or “NO”

“*YESCan be selected from Use Coupon

*NORedeem serial number coupon from Use Prepaid”

Step 7: Select “YES”

Step 8: Enter the discount amount or discount percentage (For e.g. 10 or 10%)”

Step 9: Click “SAVE”

Step 10: Click “INVENTORY”

Step 11: Click “ISSUE COUPON”

Step 12: Click “NEW”

Step 13: Select the coupon you have created just now and fill in coupon details

Step 14: Click “SAVE”

Last update: November 2022

https://wesshelp.wessconnect.com/2021/06/16/how-to-edit-coupon/

Step 1: Click “PRODUCT & SERVICE”

Step 2: Click “COUPON”

Step 3: Select the coupon

Step 4: Click “EDIT”

Step 5: You can make the changes if needed

Step 6: Click “SAVE”

Last update: April 2021

https://wesshelp.wessconnect.com/2021/06/16/how-to-unpublish-coupon/

Step 1: Click “PRODUCT & SERVICE”

Step 2: Click “COUPON”

Step 3: Click the “✓” to unpublish the coupon

Last update: November 2022

https://wesshelp.wessconnect.com/2022/12/01/how-to-publish-back-the-unpublished-coupon/

Step 1 : Go to “Product & Services” and click “Coupon”

Step 2 : Click the Publish section and change it to “No”

Step 3 : Click the icon “x” to publish back which coupon you want.

Last update: November 2022

Error Handling - Product & Service

https://wesshelp.wessconnect.com/2021/06/16/why-i-cant-delete-the-item/

If you found this error message when you try to delete the item, it is because the item is used in package, coupon, or the item being sold before. Since the system will record all the transactions. “Hence, you may unpublish the item only

Last update: November 2022

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