Product & Service
Product
https://wesshelp.wessconnect.com/2021/06/16/how-to-add-product/
Step 1: Click “PRODUCT & SERVICE”
Step 2: Click “RETAIL PRODUCT” OR “SALON PRODUCT”
Step 3: Click “NEW”
Step 4: Fill in product details
Step 5: Click “SAVE”
Last update: April 2021
https://wesshelp.wessconnect.com/2021/06/16/how-to-edit-product/
Step 1: Click “PRODUCT & SERVICE”
Step 2: Click “RETAIL PRODUCT” OR “SALON PRODUCT”
Step 3: Select the product
Step 4: Click “EDIT”
Step 5: You can make the changes if needed
Step 6: Click “SAVE”
Last update: April 2021
https://wesshelp.wessconnect.com/2021/06/16/how-to-unpublish-product/
Step 1: Click “PRODUCT & SERVICE”
Step 2: Click “RETAIL PRODUCT” OR “SALON PRODUCT”
Step 3: Click the “✓” to unpublish the product
Last update: April 2021
https://wesshelp.wessconnect.com/2022/12/01/how-to-publish-back-the-unpublished-product/
Step 1 : Go to “Product & Services” and click “Retail Product” or ” Salon Product’
Step 2 : Click the Publish section and change it to “No”
Step 3 : Click the icon “x” to publish back which product you want.
Last update: November 2022
https://wesshelp.wessconnect.com/2021/06/16/how-to-set-a-promotion/
Step 1: Click “PRODUCT & SERVICE”
Step 2: Click “RETAIL PRODUCT” OR “SALON PRODUCT”
Step 3: Select the product
Step 4: Click “EDIT”
Step 5: Click “PROMOTION”
Step 6: Fill in promotion details
Step 7: Click “SAVE”
Last update: April 2021
https://wesshelp.wessconnect.com/2021/06/16/how-to-control-sharing-items-between-branches/
Step 1: Click “PRODUCT & SERVICE”
Step 2: Click “RETAIL PRODUCT” OR “SALON PRODUCT”
Step 3: Select the product
Step 4: Click “EDIT”
Step 5: Click “BRANCH MANAGEMENT”
Step 6: Click and select the option
*All – Share same item among all branches
*Select – Share same item with certain branches
Step 7: Click “SAVE”
Last update: April 2021
Service
https://wesshelp.wessconnect.com/2021/06/16/how-to-add-service/
Step 1: Click “PRODUCT & SERVICE”
Step 2: Click “SERVICE”
Step 3: Click “NEW”
Step 4: Fill in service details
Step 5: Click “SAVE”
Last update: April 2021
https://wesshelp.wessconnect.com/2021/06/16/how-to-edit-service/
Step 1: Click “PRODUCT & SERVICE”
Step 2: Click “SERVICE”
Step 3: Select the service
Step 4: Click “EDIT”
Step 5: You can make the changes if needed
Step 6: Click “SAVE”
Last update: April 2021
https://wesshelp.wessconnect.com/2021/06/16/how-to-unpublish-service/
Step 1: Click “PRODUCT & SERVICE”
Step 2: Click “SERVICE”
Step 3: Click the “✓” to unpublish the service
Last update: April 2021
https://wesshelp.wessconnect.com/2022/12/01/how-to-publish-back-the-unpublished-service/
Step 1 : Go to “Product & Services” and click “Service”
Step 2 : Click the Publish section and change it to “No”
Step 3 : Click the icon “x” to publish back which service you want.
Last Update: November 2022
Step 1: Click “PRODUCT & SERVICE”
Step 2: Click “SERVICE”
Step 3: Select the service
Step 4: Click “EDIT”
Step 5: Click “STOCK CONTROL”
Step 6: Click “ADD ITEM”
Step 7: Enter the product name & usage and click “✚”
Step 8: Click “SAVE”
Last update: April 2021
https://wesshelp.wessconnect.com/2021/06/16/how-to-control-the-lowest-selling-price-of-service/
Step 1: Click “PRODUCT & SERVICE”
Step 2: Click “SERVICE”
Step 3: Select the service
Step 4: Click “EDIT”
Step 5: Enter the lowest selling price
Step 6: Click “SAVE”
Last update: April 2021
Package
https://wesshelp.wessconnect.com/2021/06/16/how-to-add-package/
Step 1: Click “PRODUCT & SERVICE”
Step 2: Click “PACKAGE”
Step 3: Click “NEW”
Step 4: Fill in package details
Step 5: Enter the service details that included in this package
Step 6: Tick the prepaid option and click “✚”
Step 7: You also can enter the product details that included in this package
Step 8: Reset the full price
Step 9: Click “SAVE”
Last update: April 2021
https://wesshelp.wessconnect.com/2021/06/16/how-to-edit-package/
Step 1: Click “PRODUCT & SERVICE”
Step 2: Click “PACKAGE”
Step 3: Select the package
Step 4: Click “EDIT”
Step 5: You can make the changes if needed
Step 6: Click “SAVE”
Last update: April 2021
https://wesshelp.wessconnect.com/2021/06/16/how-to-unpublish-package/
Step 1: Click “PRODUCT & SERVICE”
Step 2: Click “PACKAGE”
Step 3: Click the “✓” to unpublish the package
Last update: April 2021
https://wesshelp.wessconnect.com/2022/12/01/how-to-publish-back-the-unpublished-package/
Step 1 : Go to “Product & Service” and click “Package”
Step 2 : Click the Publish section and change it to “No”
Step 3 : Click the icon “x” to publish back which package you want. 
Last Update: November 2022
Coupon
https://wesshelp.wessconnect.com/2021/06/16/how-to-create-discount-coupon/
Step 1: Click “PRODUCT & SERVICE”
Step 2: Click “COUPON”
Step 3: Click “NEW”
Step 4: Fill in coupon details
“Step 5: Select “DISCOUNT COUPON” and enter the discount amount or discount percentage (For e.g, 10 or 10%)”
Step 6: Transferable can select “YES” or “NO”
*YES – Anyone can redeem this coupon
*NO – The person who holds the coupon can redeem this coupon
Step 7: Click “SAVE”
Last update: November 2022
https://wesshelp.wessconnect.com/2021/06/16/how-to-create-credit-coupon/
Step 1: Click “PRODUCT & SERVICE”
Step 2: Click “COUPON”
Step 3: Click “NEW”
Step 4: Fill in coupon details
Step 5: Select “CREDIT COUPON”
Step 6: Credit (SGD) can select “CREDIT THE PAID AMOUNT” or “CREDIT THE FOLLOWING AMOUNT”
*Credit the paid amount – Customer will receive the credit equal to the selling price
*Credit the following amount – Customer will receive the fixed credit (set by staff)
Step 7: Select the item type that can be redeemed by the credit
Step 8: Click “SAVE”
Last update: April 2021
https://wesshelp.wessconnect.com/2021/06/16/how-to-create-coupon-with-serial-number/
Step 1: Click “PRODUCT & SERVICE”
Step 2: Click “COUPON”
Step 3: Click “NEW”
Step 4: Fill in coupon details
Step 5: Select “DISCOUNT COUPON”
Step 6: Transferable can select “YES” or “NO”
“*YES – Can be selected from Use Coupon
*NO – Redeem serial number coupon from Use Prepaid”
Step 7: Select “YES”
Step 8: “Enter the discount amount or discount percentage (For e.g. 10 or 10%)”
Step 9: Click “SAVE”
Step 10: Click “INVENTORY”
Step 11: Click “ISSUE COUPON”
Step 12: Click “NEW”
Step 13: Select the coupon you have created just now and fill in coupon details
Step 14: Click “SAVE”
Last update: November 2022
https://wesshelp.wessconnect.com/2021/06/16/how-to-edit-coupon/
Step 1: Click “PRODUCT & SERVICE”
Step 2: Click “COUPON”
Step 3: Select the coupon
Step 4: Click “EDIT”
Step 5: You can make the changes if needed
Step 6: Click “SAVE”
Last update: April 2021
https://wesshelp.wessconnect.com/2021/06/16/how-to-unpublish-coupon/
Step 1: Click “PRODUCT & SERVICE”
Step 2: Click “COUPON”
Step 3: Click the “✓” to unpublish the coupon
Last update: November 2022
https://wesshelp.wessconnect.com/2022/12/01/how-to-publish-back-the-unpublished-coupon/
Step 1 : Go to “Product & Services” and click “Coupon”
Step 2 : Click the Publish section and change it to “No”
Step 3 : Click the icon “x” to publish back which coupon you want. 
Last update: November 2022
Error Handling - Product & Service
https://wesshelp.wessconnect.com/2021/06/16/why-i-cant-delete-the-item/
If you found this error message when you try to delete the item, it is because the item is used in package, coupon, or the item being sold before. Since the system will record all the transactions. “Hence, you may unpublish the item only”
Last update: November 2022