Admin
User
https://wesshelp.wessconnect.com/2021/06/17/how-to-add-new-user/
Step 1: Click “ADMIN”
Step 2: Click “USER”
Step 3: Click “NEW”
Step 4: Fill in user details
Step 5: Click “SAVE”
Last update: April 2021
https://wesshelp.wessconnect.com/2021/06/17/how-to-change-user-password/
Step 1: Click “ADMIN”
Step 2: Click “USER”
Step 3: Select the user
Step 4: Click “EDIT”
Step 5: Enter the password
Step 6: Click “SAVE”
Last update: April 2021
https://wesshelp.wessconnect.com/2021/06/17/how-to-change-own-account-password/
Step 1: Click “USERNAME”
Step 2: Enter the password
Step 3: Click “SAVE”
Last update: April 2021
https://wesshelp.wessconnect.com/2021/06/17/how-to-unpublish-user-who-no-longer-available/
Step 1: Click “ADMIN”
Step 2: Click “USER”
Step 3: Enter the user name to search
Step 4: Click the “✓” to unpublish the user
Last update: April 2021
https://wesshelp.wessconnect.com/2022/11/23/how-to-publish-back-the-unpublished-user/
Step 1 : Go to “Admin”
Step 2 : Click “User”
Step 3 : Click the Publish section and change it to “No”
Step 4 : Click the icon “x” to publish back which user you want
Last update: November 2022
Step 1: Click “ADMIN”
Step 2: Click “USER”
Step 3: Select the user
Step 4: Click “EDIT”
Step 5: Click and select the branch
Step 6: Click “SAVE”
Last update: April 2021
https://wesshelp.wessconnect.com/2021/06/17/how-to-restrict-user-access-the-system/
Step 1: Click “ADMIN”
Step 2: Click “USER”
Step 3: Select the user
Step 4: Click “EDIT”
Step 5: Select “NO”
Step 6: Click “SAVE”
Step 7: Go to https://www.whatismyip.com/ to find out your current IP address
Step 8: Click “SETTING”
Step 9: Click “BRANCH”
Step 10: Click “LEGAL HOST”
Step 11: Enter the IP Address and click “✚”
Step 12: Click “SAVE”
Last update: April 2021
Role
https://wesshelp.wessconnect.com/2021/06/17/how-to-create-new-role/
Step 1: Click “ADMIN”
Step 2: Click “ROLE”
Step 3: Click “NEW”
Step 4: Enter the name of the role
Step 5: Tick enable to select the access right and tick the access right given for this role in below
Step 6: Click “SAVE”
Last update: April 2021
https://wesshelp.wessconnect.com/2021/06/17/how-to-edit-role-access-right/
Step 1: Click “ADMIN”
Step 2: Click “ROLE”
Step 3: Select the role
Step 4: Click “EDIT”
Step 5: You can make the changes if needed
Step 6: Click “SAVE”
Last update: April 2021
https://wesshelp.wessconnect.com/2021/06/17/how-to-unpublish-role-which-no-longer-available/
Step 1: Click “ADMIN”
Step 2: Click “ROLE”
Step 3: Click the “✓” to unpublish the role
Last update: April 2021
https://wesshelp.wessconnect.com/2022/11/23/how-to-publish-back-the-unpublished-role/
Step 1 : Go to “Admin” and click “Role”
Step 2 : Click the Publish section and change it to “No”
Step 3 : Click the icon “x” to publish back which role you want
Last update: November 2022
https://wesshelp.wessconnect.com/2021/06/17/how-to-adjust-the-role-ordering/
Step 1: Click “ADMIN”
Step 2: Click “ROLE”
Step 3: Click the “↑” or “↓” to adjust the role ordering
Last update: April 2021
Error handling in admin part
https://wesshelp.wessconnect.com/2021/06/17/why-am-i-not-able-to-delete-the-user-role/
Sometimes, when you delete the user/role, you will found that the system will pop up an error message state that the user cannot be deleted.
This is because the user/role is used before, so the system does not allow to delete due to the record already recorded in the system.
Solution: Set the user/role to unpublished.
Last update: April 2021
When you notice this screen, you may check your connection is that connected to the correct Wi-Fi or you are using other Wi-Fi / hotspot / cellular data.
Solution: If you are connecting to the correct Wi-Fi, it might due to the IP address you set in the legal host already changed. You need to check your current IP address and change it at “SETTING” > “LEGAL HOST”.
* IP address will change due to some reason, it might cause by turn the Wi-Fi modem on and off , the Wi-Fi connection not stable and etc .
Last update: April 2021