New to WESS

Hi beginner of WESS, welcome to WESS, nice to meet you!

Are you new to WESS and didn't know how to start? Like importing all your data into the system? Or like how to add your staff name into system? Or like even how to set username to your staff and like limit their access right?

Here with WESS, we will guide you step by step from the beginning of setting up to the stage that you can operate the system smoothly by yourself and your team. Let's check it out!

Before start to using WESS system, the most important step is to import all your data into WESS . So you may click here to download the template and fill in all the template. After fill in, you may sent the data to our support for import.

Let start our tutorial now!

Full Guide: https://wesshelp.wessconnect.com/2021/06/17/how-to-add-new-user/

Step 1: Click “ADMIN”
Step 2: Click “USER”
Step 3: Click “NEW”
Step 4: Fill in user details
Step 5: Click “SAVE”
Last update: April 2021

Full Guide: https://wesshelp.wessconnect.com/2021/06/17/how-to-edit-role-access-right/

Step 1: Click “ADMIN”

Step 2: Click “ROLE”

Step 3: Select the role

Step 4: Click “EDIT”

Step 5: You can make the changes if needed

Step 6: Click “SAVE”

Last update: April 2021

Full Guide: https://wesshelp.wessconnect.com/2021/06/08/how-to-add-new-employee/

Step 1: Click “STAFF”

Step 2: Click “EMPLOYEE”

Step 3: Click “NEW”

Step 4: Fill in employee details

Step 5: Click “SAVE”

Last update: April 2021

Full Guide: https://wesshelp.wessconnect.com/2021/06/15/how-to-add-new-customer/

Step 1: Click “CUSTOMER”

Step 2: Click “CUSTOMER”

Step 3: Click “NEW”

Step 4: Fill in customer details

Step 5: Click “SAVE”

Last update: April 2021

Full Guide: https://wesshelp.wessconnect.com/2021/06/17/how-to-add-appointment/

Step 1: Click “APPOINTMENT BOOK”

Step 2: Select the date

Step 3: Select the time that customer want to booking

Step 4: Click “EMPLOYEE OPTION”

Step 5: Select the employee

Step 6: Click and select the programme

Step 7: Enter the customer name

Step 8: Click “ADD”

Last update: April 2021

Full Guide: https://wesshelp.wessconnect.com/2021/06/17/how-to-add-new-sale-ticket/

Step 1: Click “ADD SALE TICKET”

Step 2: Click and select the “EMPLOYEE”

Step 3: Click “SET”

Step 4: Enter the customer name / code / phone number to search

Step 5: Select the product / service / package / coupon

Step 6: Click “PAY”

Step 7: Select the payment method and enter the amount customer paid

Step 8: Click “CHECK OUT”

Step 9: Click “CONFIRM”

Step 10: Click “CONFIRM”

Step 11: Click “PRINT” to print

Step 12: Click “NEW” to add new order

Last update: April 2021

Full Guide: https://wesshelp.wessconnect.com/2021/06/17/how-to-deduct-customer-session-package/

Step 1: Click the “EMPLOYEE”

Step 2: Choose the employee and click “SET”

Step 3: Enter the customer name / code / phone number to search

Step 4: Click “USE PREPAID”

Step 5: Select the sesion package and enter the quantity

Step 6: Click “ADD & CLOSE”

Step 7: Click “Checkout”

Last update: November 2022

Full Guide: https://wesshelp.wessconnect.com/2021/06/16/how-to-do-stock-take/

Step 1: Click “INVENTORY”

Step 2: Click “STOCK TAKE”

Step 3: Click “NEW”

Step 4: Click “GENERATE”

Step 5: Click and select the employee

Step 6: You can count the stock quantity and fill in remark to record

Step 7: Click “APPROVE”

Last update: April 2021

Still need help? Don't worry, we're here to help

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