Step 1: Click “Sale & Appointment”

Step 2: Click “SALE TICKET” 

Step 3: Click “NEW”

Step 4: Enter the customer name / code / phone number to search the customer you wanted

Step 5: Click “Employee”

Step 6: Choose any employee you want then click “SET”

Step 7: Select the product / service / package / coupon that you wanted to refund

Step 8: Click on the item that you have chosen

Step 9: Enter the “-N” at Qty (N mean the number of amount)
(*For example: “-2” refund 2 quantity, “-3” refund 3 quantity and so on…)

Step 10: Click “OK”.

Step 11: Click “CHECK OUT”.

Last update: September 2025