Step 1: Click “Setting” .

Step 2: Click “SALE SETTING” .

Step 3: Set “Exchange Button” as “On” .

Step 4: Click “SAVE” .

Step 5: Make sure the change has been saved.

Step 6: Then click “Sale & Appointment” .

Step 7: Click “SALE TICKET” .

step 8: Click on “NEW” .

Step 9: Enter a customer name and select a customer.

Step 10: Click “Employee” .

Step 11: Tick the checkbox “☑️” to select an employee. Then check the employee’s responsibilities R (Service), S (Sale). Tick the checkbox “☑️” either one or both.

Step 12: Click “SET” .

Step 13: Click “Exchange” .

Step 14: Tick the checkbox “☑️”  to select a prepaid item.

Step 15: Enter the amount of the item to be exchanged.

Step 16: [Optional] Enter the amount to overwrite its actual value.
[!] This amount is auto-generated after entering the “Exchange” amount.
[!] This action is not suggested as it can affect the commission calculation.

Step 17: Click ADD & CLOSE icon “📁” .

Step 18: Select the items to exchange.

Step 19: Click ADD & CLOSE icon “📁” .

Step 20: Click “Pay” .

Step 21: Click “CHECK OUT” to saved.

Step 22: Make sure the ticket has been checked out.

Last Updated: Aug 2024