Step 1: Click “Sale Appointment”.

Step 2: Click “SALE TICKET”.

Step 3: Select a ticket which involves a refund or click on new to create a ticket.

Step 4: Click the pen icon “✏️” to edit.

Step 5: Click “Pay”.

Step 6: Click “Paid By” field and select another payment method.

[!] Remark: DO NOT enter an amount in this field (the right of “Paid By”).
[!] The negative amount indicated the refund amount.

Step 7: Click “CHECK OUT“.

Step 8: Make sure the ticket has been checked out.

Last Updated: Aug 2024