Step 1: Click “Setting” .

Step 2: Click “LOYALTY SETTING“.

a. [!] If needing to turn off customer loyalty reward  can do this .

Step 3: Set Calculate Reward Point By to “– None –” .

Step 4: Click on Save icon “💾” .

Step 5: Make sure the change has been saved.

b. [!] If needing to turn on customer loyalty reward  can do this .

Step 3: Select a reward method from “Commission Scheme Calculate Reward Point By” .
* None: Off
[T] Total: Give points based on payment amount.
[I] Item: Give points based on item details.
[C] Total & Customer Group: Work as “Total” + “Item” , but it varies based on the customer group.

Step 4: Enter “Reward Point For Referring New Customer” .
Regardless of any calculation method, this reward will be given.

Step 5: Click on Save icon “💾” .

Step 6: Make sure the change has been saved.

ℹ️ [T] If “Commission Scheme Calculate Reward Point By” is set as “Total“

• N: Number of points given per amount spent.
• M: Amount needed to earn one point.
• C: Percentage if paying an outstanding balance.

Step 1:

Set “Calculate Reward Point By” to “Total“, then
enter Points Given per Spent Amount (denoted as ‘N‘) .
For example, based to the diagram, that enter ‘2‘ points.
FORMULA : Points = Amount x N/M x C% (if paying outstanding amount)

Step 2:
In the same screen, enter the Spent Amount per Point Given (M).
For example, based to the diagram, that enter ‘1‘.
FORMULA : Points = Amount x N/M x C% (if paying outstanding amount)
 

Step 3:
In the same screen, enter the Percentage for Outstanding Payment (C%).
For example, based to the diagram, that enter ‘50%‘ .

Step 4: Click on Save icon “💾” .

Step 5. Make sure the change has been saved.

ℹ️ [I] If “Commission Scheme Calculate Reward Point By” is set as “Item“

Step 1. Click on the pen icon “✏️” to edit.
[!] This applies on products, services, packages, and coupons

Step 2: Click on “LOYALTY” .

Step 3: Enter Reward Point given after purchasing this item.

[Optional] Tick the checkbox “☑️” of always use this reward point if you wish to ignore rules from the customer group.

Step 4: Click on “APPLY” or other disk icons to save.

Step 5: Make sure the change has been saved.

ℹ️ [C] If “Commission Scheme Calculate Reward Point By” is set as “Total & Customer Group”

Step 1: Click “Setting“.

Step 2: Click on “CUSTOMER GROUP“.

Step3: Click on the pen icon “✏️” to edit.

Step 4: Edit points per amount, it is similar to the default points setting.

Step 5: Tick the Auto-convert checkbox “☑️” and set the minimum amount before giving points.

Step 6: Click on “APPLY” or other disk icons to save.

Step 7:  Make sure the change has been saved.

Last Updated: July 2024