Step 1: Click on “VOID“, you will receive an error message.

Step 2: Click on “View” on the error message.

Step 3: Click on “EDIT“.

Step 4: Click on “Delete” to remove the prepaid usage.

Step 5: Click on “CHECK OUT” to saved.

Step 6: Make sure the changes has been saved.

Step 7: Click on “VOID“.

Step 8: Make sure the record has been saved.

Step 9: Here can check the ticket status is “Voided“.

Last Update: July 2024