Customer
How to turn on customer loyalty rewards?
1. Click on Setting
2. Click on LOYALTY SETTING
3. Select a reward point calculation method
None: Off
Total: Give points based on payment amount
Item: Give points based on item details
Total & Customer Group: Work as “Total” + “Item” , but it varies based on the customer group
4. When choosing “Total” & “Total & Customer Group” (denoted as “[T]” in this guide), you need to do the settings below
5. [T] Enter points given per spent amount (denoted as “N”)
Points = Amount x N/M x C% (if paying outstanding amount)
6. [T] Enter the spent amount per point given (denoted as “M”)
Total calculation method: Points = Amount x N/M x C% (if paying outstanding amount)
7. [T] Enter the percentage for outstanding payment (denoted as “C”)
Points = Amount x N/M x C% (if paying outstanding amount)
8. When choosing “Item” (denoted as “[I]” in this guide), you need to do loyalty settings on the item’s detail page
9. [I] Enter a value for the point given after purchasing this item
10. [I] You can tick Always use this reward point if you wish to ignore rules from the customer group
11. [I] Click on APPLY
12. [I] Make sure the setting has been saved
13. When selecting “Total & Customer Group” (denoted as “[C]” in this guide), the settings below will be applied to customers who are not assigned any customer group
14. [C] In the setting page, click on CUSTOMER GROUP
15. [C] Select a customer group and click on the pen icon to edit
16. [C] You can edit points per amount, it is similar to the default points setting
17. [C] Tick the Auto-convert checkbox and set the minimum amount before giving points
18. [C] Click on APPLY or other disk icons to save
19. [C] Make sure the setting has been saved
20. Regardless of any calculation method, you can set points when existing customers refer new customers
21. Click on SAVE
22. Make sure the setting has been saved
[!] Every change done on this page is only applied to future sales tickets and previous tickets do not affected by this setting.
Last update: July 2023